California should establish statewide CalFresh performance goals and customer service standards. Additionally, the state should measure progress toward achieving these goals and standards. Ensuring consistent CalFresh access and customer service quality statewide.
Director of Legislation
Associate Director, Policy & Advocacy
415.282.1907 ext. 230
For more on CalFresh, visit
CFPA's CalFresh page.
California Food Policy Advocates (CFPA) and the SF-Marin Food Bank (SFMFB) envision a healthy and food secure California for all residents. To this end, we must do all we can to boost CalFresh participation. California should set the expectation for statewide performance and customer service in order to help ensure consistent CalFresh access and customer service quality regardless of geographic location.
CFPA and SF-Marin Food Bank propose the establishment of statewide performance goals and customer service standards for CalFresh. In addition, publicly available, state and county-level measures of performance and service should be used as a program management tool to periodically measure progress toward meeting these standards and goals.
5.23.2014 SB 1147 (DeSaulnier) CalFresh Performance Goals and Customer Service Standards was held in the Senate Appropriations Committee on Friday, May 23. SB 1147 will not be moving to the Senate Floor. In partnership with Read more here…
4.29.2014 On Monday, April 28 SB 1147 (DeSaulnier) and SB 1002 (de Leon) were placed on the Senate Appropriations Committee Suspense File due to potential fiscal impacts cited in the committee analysis. CFPA, our co-sponsors, and the authors’ Read more here…
4.9.2014 Yesterday, SB 1147 (DeSaulnier) and SB 1002 (De Leon) passed the Senate Human Services Committee both with bipartisan votes of 5-0! Next these two bills will head Read more here…
3.9.2014 SB 1147 (DeSaulnier) will be heard in the Senate Human Services Committee on Tuesday, April 8. Please submit letters in support of SB 1147 by Monday, March 31st. A sample support letter is Read more here…
Backgrounder, prepared by CFPA and SFMFB. PDF
Fact sheet, prepared by CFPA and SFMFB. PDF
NOTE: Enter Content for the Third Column here
WARNING: If you are using a 2 column template, the contents in this column will be ignored