We are a statewide policy and advocacy organization dedicated to improving the health and well being of low income Californians by increasing their access to nutritious, affordable food.

Telphone Interview Training Materials

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Phone Interview Manual: Making the Process Work for You PDF
Oregon Food Stamp Policy Unit, June 2009

Telephone Etiquette/Telephone Interviewing and Listening Skills Training PDF
Los Angeles County Department of Social Services, April 2009

Working Families Food Stamp Initiative and Telephone Interviewing Curriculum PDF
New York State Office of Temporary and Disability Assistance, March 2009

Working Families Food Stamp Initiative and Telephone Training Diagram PDF
New York State Office of Temporary and Disability Assistance, March 2009